Community Association Management Services

We believe in being better than average. We believe in being excellent.

You’ll have access to all of the resources of a national property management leader and the intricate understanding of this local market. With HomeRiver Group®, your association will enjoy the benefits of our partnership.

We offer professional, compliant, and exceptional management services to homeowner associations and condo associations.

Here’s a preview of what we can provide:

• Annual / Turnover Meeting+

  • Attendance by all Management Team Members (Monday-Thursday); weekend attendance available for additional fee.
  • Meeting Coordination
    • Mail notification to all applicable lot owners.
    • Assist Board in obtaining and reserving facility.
    • Create and track ballots and proxies.
    • Assist with vote collection and counting.
    • Produce copies of all documents and handouts for meeting.
    • Present Management Report.

• Board of Directors Meeting+

  • Coordinate meeting dates and remind Board members (Monday-Thursday).
  • For regularly scheduled meeting, Financial Reports and Management Report will be presented. Additional charges may apply for after-hours or weekend meetings.
  • Develop agenda with board input.

• Homeowner Database+

  • Maintain and update master homeowner list (adds/deletes/changes).
  • Inform Welcome Committee of new move-ins, upon request.
  • Provide copy of Covenants, Bylaws, ARC Standards, ARC Request Form, Inspection Process Guidelines and a Homeowner Update Form to each new resident upon notification of completed closing by the closing attorney.

• Re-Sales+

  • Record resale homes during the inspection process.
  • Write HOA letter stating policy regarding mandatory closing letters.
  • Track homes sold, by information provided to us from the closing attorneys.

• Property Inspections+

  • Monthly drive-through for covenant inspections (unless otherwise stated in contract).
  • Send violation letters at the direction of the board.
  • Coordinate appeals and hearings.
  • Legal follow-up as needed.
  • Maintain correspondence file.

Financial Management for Associations

One of the most challenging tasks for any association board is the financial piece. We’re here to bring you peace of mind, extra security, and stricter financial controls.

We can handle all of your financial needs, including:

• Accounts Receivable+

  • Maintain and update homeowner master list (adds/deletes/changes).
  • Complete Association questionnaires/certifications and closing letters.
  • Create and mail invoices.
  • Receive, record and deposit funds.
  • Delinquency follow-up.
  • Create and send monthly or quarterly statements for accounts with outstanding balances.
  • Apply late fees and interest charges.
  • Send “file/lien/collection” requests to association’s attorney.
  • Court appearances.
  • Establish budget & chart of accounts for association.
  • Input all revenue & expenses in accounting system and report monthly.
  • Produce monthly financial reports, including:
    • Income Statement (Budget vs. Actual YTD)
    • Balance Sheet
    • Check Register
    • Homeowner Delinquency Report
  • Reconcile bank statements monthly.
  • Prepare tax return information for outside accountant (CPA).

• Accounts Payable+

  • Receive, review, and ensure timely payments of vendor invoices.
  • Attach check stub with invoices, statements or receipts.
  • Online invoice approval available for Board Members with community website.
  • Encrypted digital signature for checks.

• Budgeting+

  • Develop proposed budget based on previous year.
  • Produce working budget documents for board of directors.
  • Produce consolidated budget for board review and approval.
  • Provide budget increase/decrease recommendations.

• Reserve Analysis+

  • Assist engineering firm or reserve specialist to conduct reserve study.

• Management Company Expenditures+

  • Provide monthly detail of all management company expenses.
  • Provide detailed monthly invoice for services.

We understand your budget goals and restrictions, and we’ll share some ideas on how to spend less and earn more. You’ll love what we can do for you, and your residents will, too. You’ll especially love the ROI that your books will soon reflect.

As an HOA board or a condo board, you’ve got enough to juggle. Call on the experienced, reputable services of HomeRiver Group® Jacksonville, and let us help you create the association your homeowners expect.